Inclusivity & Accessibility at The UK Food & Drink Shows

Registrations for the Show

If you are unable to complete the online registration form, our on-site team will be happy to help you register and print your ticket when you arrive at the show.

Alternatively, you can contact us in advance for support by clicking This email address is being protected from spambots. You need JavaScript enabled to view it. or calling 01293 610235.

Sign Language Interpreter

If you require a sign language interpreter during your visit to the show, please contact us This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss your needs in advance.

Mobility Access

All areas of the NEC are accessible to wheelchair users via lifts, and both the Piazza and Atrium main entrances are equipped with automatic doors.

For more detailed accessibility information, please visit the NEC website here.

Accessible & Changing Facilities

Accessible toilets are available throughout the venue. Changing Places facilities are also available near Hall 20 (Atrium side) and Hall 2 (Piazza side), both of which can be accessed with a RADAR key.

These facilities offer extra space for up to two carers and include features to support additional needs, such as height-adjustable, adult-sized changing benches and a hoist system.

For more information, please visit the NEC website here.

Mobility Equipment Hire

The NEC offers a range of mobility equipment for hire. To avoid disappointment, we recommend booking in advance.

For more information and to make a booking, please visit the NEC website here.

Accessibility Centre

The mobility equipment desk is located between Hall 4 and Hall 5, near Londis and the medical centre. The desk is staffed on show days, and if the team is out delivering scooters or wheelchairs, a contact number will be displayed on the door.

Bookings can be made in advance, please visit the NEC Birmingham Reservations page here.

Travel

For information on how to get to the NEC, including Blue Badge Parking, Drop Off/Pick Up Arrangements and Public Transport, please visit the NEC website here.

Accessible Entrances

To ensure ease of access for all visitors, each bank of desks at the entrance includes a low-level registration desk. These desks are designed to accommodate wheelchair users and individuals who may require a seated or lower-height interaction point. Our team is always available to assist - please don’t hesitate to ask.

Cloakrooms

Cloakrooms are open 30 minutes before the show opens, until the close of show. Please note: Coats, bags, suitcases and umbrellas, will be permitted in the cloakroom at the daily cost of £2 per coat or umbrella, £3 per bag or piece of luggage.

Audio Recordings from the Stage

We will be recording audio from selected sessions across The UK Food & Drink Shows. If there is a specific session you would like to access after the event, please email This email address is being protected from spambots. You need JavaScript enabled to view it. in advance. We’ll do our best to ensure that session is recorded and that the audio file is made available to you post-show.

Seating

Low tables and chairs will be available in all areas of the shows, with a maximum of 3 chairs per table to allow space for wheelchairs.

Seating areas located in the Piazza have power sockets located on pillars. These can be utilised as charging spots.

Quiet Room and Prayer Room

We have a quiet space our attendees can use. This is located next to hall 3 by the doors to the train station.

Nursing Infants and Baby Changing Facilities

There will be a safe, private space available with table and chairs. Please speak to a member of the team in the Organisers Office for assistance. Children under the age of 18 are not permitted at any time during the exhibition - this includes build-up, breakdown and during show open.

If you are guardians or parents of nursing infants, we ask you to please email This email address is being protected from spambots. You need JavaScript enabled to view it. in advance of the show to arrange your entry access with us.

Assistance Dogs

Trained assistance and guide dogs are welcome but please be mindful that certain environments, where noise levels or attendance numbers are high, can be stressful or confusing for assistance dogs. For the safety and wellbeing of your dog, please make them visible to staff and other visitors at all times.

Water Refill

There are water refill stations around the NEC which are clearly signposted.

Accessiblility within the Shows

We’re committed to making our stages accessible to everyone. If you are a speaker and require any assistance or accommodations, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

We’re committed to making your visit as smooth and inclusive as possible. The NEC Piazza offers a wide range of accessibility features to support all visitors. If you'd like to find out more, please click here.

All exhibitors are obligated to design their stands with accessibility in mind, following the Equality Act 2010, to ensure everyone can enjoy the show without barriers.

Electric mobility charging points: The seating areas within the shows will have power sockets located on pillars with work spaces for visitors to use. These can be utilised as charging spots.